Legal

Privacy Policy

Last updated: 24 August 2026 · Kondapalli OPC Private Limited

This Privacy Policy describes how Kondapalli OPC Private Limited handles personal data for AngadiOne. It covers the AngadiOne mobile app, the website at angadione.com, the customer support portal, and our support operations. AngadiOne is a billing, stock and customer-credit (khata) app for Indian shops.

Plain-English summary: you sign in with your phone number; the data you enter to run your shop stays yours; when you delete your account it is deactivated at once, held for up to 7 days so you can recover it or export your data, and then permanently deleted. We do not sell your data.

1. Who we are and what this covers

AngadiOne is operated by Kondapalli OPC Private Limited, registered in East Godavari, Andhra Pradesh, India. This policy applies to the AngadiOne app, the angadione.com website, the support portal, and the support operations behind them. Where a practice applies only to the website, it is called out as such.

2. Data we handle

Account and sign-in. Your phone number, used for authentication (Firebase Authentication, phone/OTP). We also process device and session identifiers and a push token (FCM) so the app can run reliably and send you notifications.

The data you enter to run your shop.Your owner and shop profile; products, categories and stock; customers and the customer phone numbers you choose to record; your Khata (customer-credit) ledger; sales, refunds and invoices; suppliers; expenses and purchases; and staff members and their roles. This is your business data — see section 8 on the responsibilities that come with entering other people’s details.

Diagnostics and usage. Firebase Analytics to understand which features are used, and Firebase Crashlytics for crash and stability diagnostics, so we can fix problems.

Device permissions and media. With your permission, the camera and photos for barcode scanning and product images; the microphone and audio for voice billing (see section 3); and notifications.

Support. The support requests you send, a support record of actions taken on your account, and any data exports you request.

Website only. Basic technical data such as IP address and user-agent, and website analytics — Google Analytics 4 and the Meta (Facebook) Pixelwhen their measurement IDs are configured, plus Vercel Web Analytics. These apply to the website, not the app. The website also keeps a few small preferences in your browser’s local storage — such as your chosen language and, if you take part in the roadmap poll, your vote — so the site remembers how you left it. These stay on your device and are not used to identify you.

3. Voice billing and AI processing (Google Gemini)

When you use voice billing (Speak Bill), your microphone audio is sent to Google Gemini to turn what you say into a draft bill. The audio is processed transiently to produce that result and is not stored by us as an audio recording. When you use the AI invoice/bill reader, the image you provide is processed by Google Gemini to read its contents. This processing is used only to give you the result — it is not used to train AI models. You always review and confirm what the app understood before a bill is saved.

4. How account deletion works (7-day model)

You can delete your account in the app (More → Account → Delete Account). Deletion follows a 7-day model:

  1. Access is disabled immediately. When you request deletion, your account is deactivated straight away.
  2. Up to 7 days’ retention with recovery. Your account and shop data are retained for up to 7 days. During this window you can recover the account.
  3. Permanent deletion after the deadline. After the 7-day deadline, your shop data is permanently deleted and your sign-in (Firebase Authentication) account is removed last. This cannot be undone.

See the account deletion page for the full list of what is deleted. After deletion we may retain one minimal, pseudonymous record (a one-way hash of your phone number, containing none of your shop data) to operate the service fairly and prevent abuse.

5. Backups, logs and retention

Your data is removed from AngadiOne’s active systems within the 7-day model above. Residual copies may persist for a while longer in Google-managed backups and operational logs, which age out on the provider’s own retention schedule. We keep personal data only for as long as it is needed for the purpose it was collected; website enquiry details are kept until you ask us to remove them.

6. Service providers we use

We use the following service providers, who receive data as needed to operate and provide the service:

  • Google Firebase / Google Cloud — Firebase Authentication, Cloud Firestore, Firebase Storage, Cloud Functions (asia-south1), Firebase Analytics, Firebase Crashlytics and Firebase Cloud Messaging (FCM).
  • Google Gemini — voice-billing audio and AI invoice-image processing (section 3).
  • Vercel — website hosting and Vercel Web Analytics.
  • Meta / WhatsApp — only if you choose to contact us over WhatsApp for support (and the Meta Pixel on the website, when enabled).
  • Anthropic — to help phrase replies in the website assistant, if you use it (section 9).

7. Sharing

AngadiOne does not sell personal data. The providers listed in section 6 process data only to deliver AngadiOne to you, under their own terms.

8. Data you enter about other people

As the shop owner you decide what customer and staff details to record — for example a customer’s phone number in the Khata ledger, or a staff member’s role. You are responsible for entering that data appropriately and for having a proper reason to hold it. We process it on your behalf to provide the app to you.

9. AngadiOne Assistant (website chat)

The website includes an automated help widget, AngadiOne Assistant. It is not a live person. It answers from a fixed knowledge base and, when enabled, uses Anthropic to help phrase replies grounded in that same knowledge base. The message text you submit is used to answer your question, and basic request data such as your IP address is processed to limit misuse. Please do not submit customer data, payment details, passwords or OTPs into the chat.

10. Security

We collect the minimum needed, keep data on access-restricted infrastructure, protect it in transit with encryption, and avoid recording full contact details in application logs. No system is perfectly secure, and we do not claim otherwise.

11. Children

AngadiOne is intended for business use by shop owners and is not directed at children.

12. Your rights and grievances

You can recover your account within the 7-day window and request permanent deletion at any time (section 4). For privacy or data requests, and to raise a grievance, contact our Grievance Officer, Kondapalli OPC Private Limited at info@angadione.com, or use angadione.com/support.

13. Governing law

This policy and the handling of your personal data are governed by the laws of India.

14. Changes

We may update this policy as AngadiOne evolves. When we do, we will change the “last updated” date at the top of this page.

15. Contact

For privacy questions and data requests, email info@angadione.com or use angadione.com/support. For product support, email support@angadione.com.

Kondapalli OPC Private Limited · East Godavari, Andhra Pradesh, India